Point of Sale Solutions
Provinces
Years In Business
Transactions Annually
About
Whether you run a single location business or manage many stores in multiple locations, Rockwood has a Canadian Point of Sale business solution for you.
We have been providing retail point of sale solutions to our customers across Canada since 1990. We are well acquainted with what it takes to help you run a successful retail business:
- Proven technology & software
- Competitive pricing
- Outstanding support
We provide “mission critical” software applications like point-of-sale, inventory control and general accounting software to our customers. Our two main product lines are NCR System’s Point-of-sale software and Passport Accounting Software. These are all tailored to meet POS Canada requirements.
Services
Rockwood Software is a full service software provider. That means we install, set-up, train, and support (by phone and Internet) our customers all over Canada. We provide a full range of services to make sure your Point of Sale system is installed correctly with minimum disruption to your ongoing business.
Installation
Rockwood offers on-site or log-in software installation, set-up, training, and on-going technical support. We use a communication product called TeamViewer that allow us to log into your systems and correct any issues and answer any questions.
Training
Our training can be provided in two ways, on-site or using on-line. The on-line training is a combination of computer and telephone training. By utilizing Teamviewer for logging into your system we can save you training expenses.
System Upgrades
We can upgrade your software to the newest version at least once a year. This assures your on-going value in the software and its supportability if anything goes wrong, i.e. computer problems, acts of God, etc.
Annual support programs keep you in good standing ensuring your initial investment in “mission critical” software.
Custom Programming
We provide customization for all of the software products we carry. We have professional senior programmers that can design what you need and program, test it, and put it into live production. We do charge per the hour for customization work and would be happy to provide any quotes needed
Testimonials
We are extremely happy with CounterPoint because it handles the point-of-sale, plus accounting, and e-commerce orders all in one software system. Tracking inventory is so much easier.
High praise for Rockwood Software’s service and support. They are not some large goliath company that hides behind a telephone switch board. They know how important it is to help our business through this software transition and help with on going questions.
NCR’s e-commerce support personnel are second to none.
Carolyn Burgess
Owner of “The Rigging Shoppe