offer initial on-site set-up of the software and
hardware (if included).
Our training can be
provided in two ways, on-site or using on-line. The
on-line training is a combination of computer and
customization for all of the software products we carry.
We have professional senior programmers that can design
what you need and program, test it, and put it into live
production. We do charge per the hour for customization
work and would be happy to provide any quotes needed.
allows Rockwood to upgrade your software to the newest
version at least once a year. This is very important
because it assures your on-going value in the software
and its supportability if anything goes wrong, i.e.
computer problems, acts of God, etc.
Both of our software
suppliers have subscription services that are maintained
annually as well. Annual support programs keep you in
good standing ensuring your initial investment in your
“mission critical” software.