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Whether you run a single location business or manage many stores in multiple locations, Rockwood has a Canadian Point of Sale business solution for you.

We have been providing retail point of sale solutions to our customers across Canada since 1990. We are well acquainted with what it takes to help you run a successful retail business:

  • Proven technology & software
  • Competitive pricing
  • Outstanding support

We provide “mission critical” software applications like point-of-sale, inventory control and general accounting software to our customers. Our two main product lines are NCR System’s Point-of-sale software and Passport Accounting Software. These are all tailored to meet POS Canada requirements.

Products

We use NCR hardware and CounterPoint software to provide a fully integrated point of sale solution, with front-end and accounting back-office applications tailored to your business.

 

 

Services

Rockwood Software is a full service software provider. That means we install, set-up, train, and support (by phone and Internet) our customers all over Canada. We provide a full range of services to make sure your Point of Sale system is installed correctly with minimum disruption to your ongoing business.

Our Services:

Installation:
Rockwood offers on-site or log-in software installation, set-up, training, and on-going technical support. We use a communication product called TeamViewer that allow us to log into your systems and correct any issues and answer any questions.

Training:
Our training can be provided in two ways, on-site or using on-line. The on-line training is a combination of computer and telephone training. By utilizing Teamviewer for logging into your system we can save you training expenses.

Custom Programming:
We provide customization for all of the software products we carry. We have professional senior programmers that can design what you need and program, test it, and put it into live production. We do charge per the hour for customization work and would be happy to provide any quotes needed.

System Upgrades:
Another advantage allows Rockwood to upgrade your software to the newest version at least once a year. This is very important because it assures your on-going value in the software and its supportability if anything goes wrong, i.e. computer problems, acts of God, etc.

Both of our software suppliers have subscription services that are maintained annually as well. Annual support programs keep you in good standing ensuring your initial investment in your “mission critical” software.

Testimonials

We are extremely happy with CounterPoint because it handles the point-of-sale, plus accounting, and e-commerce orders all in one software system. Tracking inventory is so much easier.

High praise for Rockwood Software’s service and support. They are not some large goliath company that hides behind a telephone switch board. They know how important it is to help our business through this software transition and help with on going questions.

NCR’s e-commerce support personnel are second to none.

–Carolyn Burgess, Owner of “The Rigging Shoppe”

About Us

Rockwood Software (2004) Ltd was originally incorporated in 1990 as part of Rockwood Informatics to supply Server and PC based software systems for small to medium sized companies. The company was re-organized in 2004.

We provide “mission critical” software applications like point-of-sale, inventory control and general accounting software to companies all over Canada. Our two main product lines are NCR System’s Point-of-sale software and Passport’s Accounting Software.

Our business has grown from a few customers to well over 75. We pride ourselves on the fact that many of our early customers are still with us. We continually service the software by upgrading it annually, customizing it, and set-up new features our customers require. As licensed business partners we have source code for all of the software we resell, That allows us to ‘Canadianize’ the software before installing it. We can also customize the product to meet customer’s specific needs.

Rockwood’s core belief is to empower businesses that use our solutions by utilizing appropriate personnel training and advanced features in the software. We want to make your company stronger and financially healthier.